Terms of service.

Effective Date: 01/01/2024

Welcome to The Candle Bar website ("we," "our," "us"). By accessing or using our website [insert website URL] (the “Site”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, you should not use our Site.

1. Acceptance of Terms

By accessing or using The Candle Bar’s Site, you acknowledge that you have read, understood, and agree to these Terms. We reserve the right to modify these Terms at any time, and such changes will be effective upon posting on the Site. It is your responsibility to review these Terms periodically for updates.

2. Use of the Site

You agree to use the Site only for lawful purposes. You are prohibited from:

  • Using the Site in a way that violates any applicable laws or regulations.

  • Engaging in any conduct that could damage, disable, or impair the functionality of the Site.

  • Attempting to gain unauthorized access to our systems or any user data.

  • Uploading or transmitting any viruses or malicious code to the Site.

  • Using any automated systems, including bots or crawlers, to access the Site without our express permission.

We reserve the right to terminate or restrict your access to the Site if you violate these Terms or engage in any improper or illegal activities.

3. Products and Pricing

The Candle Bar offers various products for sale on the Site, including but not limited to candles and related accessories. All products listed on the Site are subject to availability, and we reserve the right to modify or discontinue products at any time without notice.

  • Pricing: Prices for products are subject to change at any time without notice. The price displayed at the time of purchase is final unless an error in pricing is identified.

  • Errors: We strive to provide accurate product and pricing information. However, in the event of a pricing or product description error, we reserve the right to cancel or refuse orders placed for the incorrectly listed product, even if the order has been confirmed or charged.

4. Orders and Payments

By placing an order through the Site, you agree to provide accurate and complete information, including payment details. We reserve the right to refuse or cancel any order at our discretion, including those made under fraudulent circumstances or if we suspect any violation of these Terms.

  • Payments: All transactions are processed in [currency]. Payment methods accepted include [list of accepted payment methods].

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. This confirmation does not signify acceptance of your order but only confirms that we have received it. We reserve the right to cancel orders due to availability, pricing errors, or other reasons.

5. Shipping and Delivery

We aim to ship orders as quickly as possible. Delivery times are estimates and subject to delays due to factors beyond our control, such as shipping carrier delays or customs processing for international orders.

  • Shipping Fees: Shipping costs will be calculated at checkout and will vary based on the shipping method selected and destination.

  • International Shipping: Customers are responsible for any applicable customs duties, taxes, or import fees for international orders.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return or exchange items in accordance with our Return Policy.

  • Eligibility: Items must be returned within [X] days of purchase in their original condition. Some products (e.g., personalized items) may be non-returnable or subject to specific return terms.

  • Refunds: Refunds will be processed using the original payment method within [X] days of receiving the returned items. Shipping fees are non-refundable unless the return is due to an error on our part.

Please refer to our full Return Policy [link to policy] for detailed information.

7. Intellectual Property

All content on the Site, including text, images, logos, graphics, and product descriptions, is the intellectual property of The Candle Bar or its licensors. You may not copy, reproduce, distribute, or use any content from the Site without our prior written permission.

  • Trademarks: All trademarks, service marks, and logos displayed on the Site are the property of The Candle Bar or their respective owners. Unauthorized use of any trademarks is prohibited.

8. User Accounts

To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

  • Account Termination: We reserve the right to terminate or suspend your account at our discretion for any violation of these Terms or any other misuse of the Site.

9. Disclaimer of Warranties

The Candle Bar provides the Site and its content on an "as-is" and "as available" basis. We make no warranties or representations, either express or implied, regarding the operation of the Site or the information, products, or services provided through it.

  • No Warranty: We do not guarantee that the Site will be available, secure, or error-free at all times. You use the Site at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, The Candle Bar and its affiliates, directors, officers, employees, or agents will not be liable for any damages (direct, indirect, incidental, special, or consequential) resulting from your use of the Site or any products purchased from the Site.

  • Maximum Liability: Our total liability to you for any claims arising from your use of the Site or purchase of products will not exceed the amount you paid for the specific product or service.

11. Indemnification

You agree to indemnify, defend, and hold harmless The Candle Bar, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to your use of the Site, your breach of these Terms, or your violation of any laws or third-party rights.

12. Third-Party Links

The Site may contain links to third-party websites or services. These links are provided for your convenience, and we do not endorse or assume any responsibility for the content or practices of any third-party websites. Your use of third-party websites is at your own risk.

13. Governing Law

These Terms and any disputes arising out of or relating to the Site or your use of it will be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of laws principles.

14. Dispute Resolution

Any disputes arising out of or related to these Terms or your use of the Site will be resolved through binding arbitration in accordance with the rules of [Arbitration Association]. The arbitration will take place in [City, State], and the decision of the arbitrator will be final and binding. Each party will bear its own costs in the arbitration.

15. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

  • Email: contact@thecandlebarok.com

  • Address: 617 W Sheridan Ave, Oklahoma City, OK 73102

  • Phone: 405.215.9265

By using the Site, you agree to these Terms of Service. If you do not agree with any part of these Terms, please discontinue your use of the Site immediately.